Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Ripon | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal information and handling it responsibly. This policy explains what data we collect, how we use it, and your rights as a patient and customer of our GPhC-registered online pharmacy weight loss clinic.

Who We Are

Pharmacy Weight Loss Ripon is a GPhC-registered online pharmacy operating in Ripon, UK (GPhC No. 9012511). We act as the Data Controller for all personal information collected through our services. We process your data in accordance with UK GDPR and the Data Protection Act 2018.

What Data We Collect

We collect personal and health-related information necessary to provide safe and appropriate pharmacy services. This includes:

• Full name, date of birth, and contact details (address, email, phone number)
• Medical history, current medications, and health conditions relevant to weight loss treatment
• Prescription and consultation information provided during your online assessment
• Payment details processed securely through our payment provider
• Device and browsing data collected through cookies when you visit our website

How We Use Your Data

Your data is used solely to provide you with safe, effective pharmacy and clinical services. Specifically, we use it to:

• Conduct online clinical assessments and make appropriate prescribing decisions
• Dispense and arrange delivery of approved medications, typically within 1 working day of pharmacist approval
• Communicate with you about your treatment, orders, or any safety-related matters
• Maintain accurate patient records as required by GPhC regulations
• Process payments and manage your account securely
• Comply with our legal and regulatory obligations as a registered pharmacy

We rely on legal bases including the performance of a contract, compliance with legal obligations, and where necessary, the processing of special category health data for the provision of healthcare services.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies we may use include:

• Essential cookies: Required for core website functionality, such as secure login and checkout processes
• Analytics cookies: Help us understand website traffic and usage patterns to improve our services
• Preference cookies: Remember your settings and choices to personalise your experience

You can manage or disable non-essential cookies through your browser settings at any time. Disabling cookies may affect certain features of our website.

Third Party Sharing

We do not sell your personal data to any third party. We may share your information only where necessary and with appropriate safeguards in place, including:

• Delivery and logistics partners responsible for dispatching your medication
• Secure payment processors to handle transactions
• Healthcare professionals or prescribers involved in your care
• Regulatory bodies such as the GPhC or NHS where we are legally required to do so

All third parties we work with are contractually obligated to keep your data secure and use it only for the specified purpose.

Data Retention

We retain patient and prescription records for a minimum of eight years in accordance with NHS and GPhC guidelines. Payment records are retained for six years in line with financial regulations. When data is no longer required, it is securely deleted or anonymised.

Your Data Rights

Under UK GDPR, you have rights in relation to the personal data we hold about you. You have the right to access your data, request corrections if it is inaccurate, request deletion where appropriate, and object to or restrict how we process your information. You may also request a portable copy of your data in a structured, machine-readable format. To exercise any of these rights, please contact us using the details below and we will respond within 48 hours.

Data Security

We take the security of your personal and medical data seriously. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your information from unauthorised access, loss, or disclosure.

Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how we handle your information, please get in touch:

Pharmacy Weight Loss Ripon
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.